Returns and Exchanges

If you are not satisfied for any reason you may return new and unused items in the original box with all accessories within 30 days for an exchange or refund to the credit card account charged, less any shipping fees incurred by the seller or purchaser. In order to receive a refund, all merchandise must posses the original manufacturer tags and identification stickers. Please, call 877-456-5049 for an RMA number, then clearly print/type your name, RMA number and address on the outside of the package. Merchandise must include a copy of our invoice or packing slip. Shipping and Handling is non-refundable.

Please contact us to receive a Return Merchandise Authorization number prior to returning the merchandise.

JOOVY
15281 Barranca Pkwy Suite H
Irvine CA 92618